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Position # : 792273
Position : PRN Patient Access Representative I - Geauga Weekends
UH Facility : UH Geauga Medical Center
Shift : PRN
Status : PRN
Work Days of Week : PRN
City : Chardon

Founded in 1952 and beginning formal operations in 1959, University Hospitals Geauga Medical Center is a 225-bed, non-profit acute care facility providing a full range of services to residents in Geauga, Ashtabula, Cuyahoga, Lake, Portage and Trumbull counties in Northeast Ohio. University Hospitals Geauga Medical Center provides care in more than 40 clinical specialties, including the Harrington-McLaughlin Heart & Vascular Institute, stroke accredited Neurological Institute, Spine and Orthopaedics, Surgical Services including Bariatric Surgery, Ireland Cancer Center at Geauga Medical Center and Womens Health, plus a chest pain accredited state of the art Emergency Department featuring Rainbow Kids’ Care and Pediatric Observation Unit.  Our Womens Health Center has the 24/7 back up of University Hospitals Rainbow Babies and Childrens neonatologists, physicians and 24-hour OB house officer staff.   Recognized as the leading healthcare resource in Geauga County, University Hospitals Geauga Medical Center is focused on a clear vision of exceeding patient expectations by developing advanced, community-based health care services. At the heart of this vision is a relentless passion for providing excellence and improving care through education, training, technology and cost efficiency.

Primarily responsible for registering patients in a face-to-face setting.

Verifies and inputs insurance/appointment/patient information in a timely, courteous and accurate fashion.

Assists with the scheduling of appointments.

Handles a wide variety of patient inquiries regarding appointments and services to ensure patients can access services with minimal hassle or delay.

Ensures department productivity standards are met/exceeded.

Maintains up-to-date knowldedge of computer systems, insurance/government regulations and patient access policies/procedures used within the department.

Performs other duties as assigned.

This role encounters Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.


PRN coverage is primarily needed on weekends Saturdays and Sundays from 7:00 am – 3:30 pm.

Position Requirements:

Minimum one year of experience in patient registration, scheduling, office, customer service, or related medical field using computers required.

One year of coursework in Patient Access Services is equivalent to 1 year of work experience.

Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, multi-line phone, FAX machine, etc.) required.

Experience using clinical computer systems preferred.

Must be detail-oriented and organized, with good analytical and problem solving ability.

Notable client service, communication and relationship building skills required.

Ability to function independently and as a team player in a fast-paced environment required.

Must have strong written and verbal communication skills.

Professional demeanor required.

Education Requirements:

High School diploma or GED required.

Degree or progress towards degree preferred.


Note: External candidates who continue through the selection process for this position will be required to complete an online candidate assessment. 

Equal Opportunity Employer – Minorities/Females/Protected Veterans/Disabled

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